By system & fit
Sage Intacct automated SMS: text message payment reminders and collections for Sage Intacct accounts receivable
Sage Intacct does not text customers. Its dunning feature is good at what it does: you define levels by days overdue and amount owed, set a threshold so a small remainder does not trigger a letter, schedule the run, and for each customer Intacct will print the notice, email it, or both. Print and email are the two delivery options on the dunning screen. There is no SMS field, no text gateway, and nothing that follows up on a notice the customer ignored.
So every text an Intacct customer receives about an invoice comes from a tool connected to Intacct. Some are general messaging apps that fire a template when a record changes. Most are accounts receivable platforms that read the Intacct aging and run the reminders themselves. The difference matters, because a payment reminder text is only useful if it knows the invoice is still open, stops the second the cash lands, and puts the reply in front of someone.
AccountsReceivable.ai syncs open invoices, customers and payments out of Sage Intacct two ways and works each overdue invoice on a schedule: an email before the due date, a text when it goes late, a firmer text at around 15 days, then a live AI phone call as it keeps aging. It chases per entity in a multi-entity Intacct setup, checks Intacct before every send, logs each reply against the invoice, and writes applied cash back to Intacct. Pricing is published and flat, with SMS included and no per-message charge.
Connect · chase · apply cash · DSO down
Your books
Collected / wk
Outstanding
AR aging
Current · 30 · 60 · 60+ · paid
Agent worklog
LivePut this AR on autopilot to watch the agent chase, collect and reconcile.
Dunning sequence
Live, interactive · no card, no connection needed
Flat monthly fee · we never take a cut of what we collect · works inside your accounting system
Flat fee no cut of collections
Bank-grade security
Why it works
What your team gets with Sage Intacct automated SMS
The step after the dunning notice
Intacct sends the notice. When it goes unanswered, the agent sends a short text to the AP contact with the invoice number, the amount and a payment link, then a firmer one, then places a call. Three late invoices to the same customer roll into one message, so nobody gets three texts in an hour.
Per entity, the way Intacct is set up
Most Intacct customers run more than one entity. The agent reads the entity structure and chases per entity, with each entity's own sender name and sequence, while coordinating timing for a customer that buys from several of them. One polite text a day beats three uncoordinated ones.
Replies read, cash written back
A reply of "paying Friday" becomes a promise to pay with its own follow-up. "Never got it" triggers a resend with the PDF. A dispute routes to the account owner. When the ACH lands, the agent applies it across the invoices it covers and posts it back to Intacct, so the ledger and the messaging agree.
What it handles
Chased, collected and reconciled on autopilot
The agent syncs your invoices, chases each one across email, SMS and phone, applies incoming payments to the right invoice, reconciles your ledger, and predicts when every customer will pay.
- Two-way sync with Sage Intacct open invoices, customers, entities and payments
- Escalating sequence: email, then SMS, then a firmer SMS, then a live AI phone call
- Every text checked against Intacct first and cancelled if the invoice is paid
- STOP honored instantly, daytime sending in the customer's time zone, opt-outs recorded
- Replies logged as promises to pay, resends or disputes, each with a next step
- Applied cash posted back to Intacct, flat monthly fee, no cut of collections
- 01 Sync Reads the open invoice, its terms and the billing contact from your ledger.
- 02 Chase Escalates from email to SMS to a live AI call as the invoice ages.
- 03 Track Logs replies, disputes and promise-to-pay dates against the invoice.
- 04 Apply Matches the incoming payment, reconciles the ledger and closes the invoice.
How it compares
Sage Intacct dunning vs a generic texting app vs an AR agent that texts
Three ways an Intacct customer ends up with a message about an overdue invoice. Only one of them sends a text that knows whether the invoice is still open.
| Capability | Intacct native dunning | Generic SMS or alert app | AccountsReceivable.ai |
|---|---|---|---|
| Delivery channels | Print or email | SMS on a trigger | Email, SMS and live AI phone calls |
| Checks the invoice is still open before sending | Yes, at run time | Only if you build the rule | Every send, against Intacct |
| Escalates when the customer ignores it | Next dunning level on the next run | No | Email, text, firmer text, then a call |
| Reads and acts on the reply | No | No | Promise to pay, resend or dispute, each with a next step |
| Multi-entity aware | Yes | Rarely | Chases per entity, coordinated per customer |
| STOP and daytime-hours handling | n/a | Depends on the gateway | Built in, opt-outs recorded |
| Applies incoming cash back to Intacct | Manual | No | Automated, posted back |
| Price | Included in Intacct | Per message or per seat | Flat monthly plan, SMS included |
Swipe the table sideways to see every column
Why AccountsReceivable.ai
One agent that runs the whole receivables job
Not a reminder tool, not a six-figure suite, and not an agency that takes a cut. Chase, collect, apply cash and forecast in one place, on top of the accounting system you already use.
Chases every invoice
The full dunning sequence runs on autopilot across email, SMS and live AI phone calls, polite and on-brand, so no overdue invoice slips through.
Applies the cash
Incoming wires and ACH batches are matched to the right invoices automatically, so your ledger reconciles and you never chase an invoice that already paid.
Cuts your DSO
A predicted pay date for every open invoice and steady follow-up bring DSO down week over week, so more cash lands when you need it.
Good questions
Questions about Sage Intacct automated SMS
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Read the comparisonStop chasing invoices. Put your receivables on autopilot.
Connect your accounting system and the agent chases every invoice, applies the cash and cuts your DSO. Flat monthly fee, and we never take a cut of what we collect.
Works with QuickBooks, Xero and NetSuite · bank-grade security · no percentage of collections