AccountsReceivable.ai

By system & fit

Sage Intacct automated SMS: text message payment reminders and collections for Sage Intacct accounts receivable

Sage Intacct does not text customers. Its dunning feature is good at what it does: you define levels by days overdue and amount owed, set a threshold so a small remainder does not trigger a letter, schedule the run, and for each customer Intacct will print the notice, email it, or both. Print and email are the two delivery options on the dunning screen. There is no SMS field, no text gateway, and nothing that follows up on a notice the customer ignored.

So every text an Intacct customer receives about an invoice comes from a tool connected to Intacct. Some are general messaging apps that fire a template when a record changes. Most are accounts receivable platforms that read the Intacct aging and run the reminders themselves. The difference matters, because a payment reminder text is only useful if it knows the invoice is still open, stops the second the cash lands, and puts the reply in front of someone.

AccountsReceivable.ai syncs open invoices, customers and payments out of Sage Intacct two ways and works each overdue invoice on a schedule: an email before the due date, a text when it goes late, a firmer text at around 15 days, then a live AI phone call as it keeps aging. It chases per entity in a multi-entity Intacct setup, checks Intacct before every send, logs each reply against the invoice, and writes applied cash back to Intacct. Pricing is published and flat, with SMS included and no per-message charge.

Works inside QuickBooks, Xero & NetSuite Flat monthly fee · no cut of collections

Connect · chase · apply cash · DSO down

Collections Desk

Your books

Collected / wk

Outstanding

AR aging

Current · 30 · 60 · 60+ · paid

Open invoices

Agent worklog

Live

Put this AR on autopilot to watch the agent chase, collect and reconcile.

Dunning sequence

1 Email
2 SMS
3 Call
4 Promise
Paid

Live, interactive · no card, no connection needed

DSO collected invoices cleared
Get started

Flat monthly fee · we never take a cut of what we collect · works inside your accounting system

QUICKBOOKS XERO NETSUITE

Flat fee no cut of collections

Bank-grade security

Why it works

What your team gets with Sage Intacct automated SMS

The step after the dunning notice

Intacct sends the notice. When it goes unanswered, the agent sends a short text to the AP contact with the invoice number, the amount and a payment link, then a firmer one, then places a call. Three late invoices to the same customer roll into one message, so nobody gets three texts in an hour.

Per entity, the way Intacct is set up

Most Intacct customers run more than one entity. The agent reads the entity structure and chases per entity, with each entity's own sender name and sequence, while coordinating timing for a customer that buys from several of them. One polite text a day beats three uncoordinated ones.

Replies read, cash written back

A reply of "paying Friday" becomes a promise to pay with its own follow-up. "Never got it" triggers a resend with the PDF. A dispute routes to the account owner. When the ACH lands, the agent applies it across the invoices it covers and posts it back to Intacct, so the ledger and the messaging agree.

What it handles

Chased, collected and reconciled on autopilot

The agent syncs your invoices, chases each one across email, SMS and phone, applies incoming payments to the right invoice, reconciles your ledger, and predicts when every customer will pay.

  • Two-way sync with Sage Intacct open invoices, customers, entities and payments
  • Escalating sequence: email, then SMS, then a firmer SMS, then a live AI phone call
  • Every text checked against Intacct first and cancelled if the invoice is paid
  • STOP honored instantly, daytime sending in the customer's time zone, opt-outs recorded
  • Replies logged as promises to pay, resends or disputes, each with a next step
  • Applied cash posted back to Intacct, flat monthly fee, no cut of collections
ON EVERY INVOICE In order
  1. 01 Sync Reads the open invoice, its terms and the billing contact from your ledger.
  2. 02 Chase Escalates from email to SMS to a live AI call as the invoice ages.
  3. 03 Track Logs replies, disputes and promise-to-pay dates against the invoice.
  4. 04 Apply Matches the incoming payment, reconciles the ledger and closes the invoice.
Nothing sent without your approved tone

How it compares

Sage Intacct dunning vs a generic texting app vs an AR agent that texts

Three ways an Intacct customer ends up with a message about an overdue invoice. Only one of them sends a text that knows whether the invoice is still open.

Capability Intacct native dunning Generic SMS or alert app AccountsReceivable.ai
Delivery channels Print or email SMS on a trigger Email, SMS and live AI phone calls
Checks the invoice is still open before sending Yes, at run time Only if you build the rule Every send, against Intacct
Escalates when the customer ignores it Next dunning level on the next run No Email, text, firmer text, then a call
Reads and acts on the reply No No Promise to pay, resend or dispute, each with a next step
Multi-entity aware Yes Rarely Chases per entity, coordinated per customer
STOP and daytime-hours handling n/a Depends on the gateway Built in, opt-outs recorded
Applies incoming cash back to Intacct Manual No Automated, posted back
Price Included in Intacct Per message or per seat Flat monthly plan, SMS included

Swipe the table sideways to see every column

Why AccountsReceivable.ai

One agent that runs the whole receivables job

Not a reminder tool, not a six-figure suite, and not an agency that takes a cut. Chase, collect, apply cash and forecast in one place, on top of the accounting system you already use.

Chases every invoice

The full dunning sequence runs on autopilot across email, SMS and live AI phone calls, polite and on-brand, so no overdue invoice slips through.

Applies the cash

Incoming wires and ACH batches are matched to the right invoices automatically, so your ledger reconciles and you never chase an invoice that already paid.

Cuts your DSO

A predicted pay date for every open invoice and steady follow-up bring DSO down week over week, so more cash lands when you need it.

Good questions

Questions about Sage Intacct automated SMS

No. Sage Intacct has no native SMS or text messaging channel for customers. Dunning notices, statements and invoices go out by email or print, and the dunning screen offers exactly those two options per customer. A text message tied to an Intacct invoice has to come from a connected tool that reads the Intacct data and owns the messaging, such as an accounts receivable platform like AccountsReceivable.ai.
It means text messages to customers triggered by Sage Intacct data, sent by a tool connected to Intacct because Intacct cannot send them itself. For accounts receivable, the useful version is a text payment reminder that reads the Intacct aging, fires when an invoice goes late, escalates as it ages, and stops when Intacct shows the invoice paid. A generic alert tool can send a text, but it will not know whether the invoice is still open.
Connect an AR platform that syncs with Intacct and includes SMS, then add a text step to your sequence after the first email reminder. The platform reads open invoices from Intacct, sends the text from a registered US business number, and cancels it if a payment posts. Setup is a sync plus sequence settings, not a custom build, and your dunning levels in Intacct can stay as they are.
No. Intacct dunning levels control which notice a customer gets based on days overdue and amount owed, and the notice goes out by print or email. There is no SMS delivery option and no escalation beyond the next notice. Teams that want texts keep Intacct dunning for the formal letter and let an AR tool handle the SMS and the follow-up call.
Checked against vendor pages: Chaser (SMS on credits), Kolleno (an SMS allowance on each tier), ezyCollect, Invoiced by Flywire, Upflow (SMS billed as a usage fee), Paidnice (Sage on custom plans only) and AccountsReceivable.ai all connect to Intacct and send texts. Tesorio, Paystand, HighRadius and Growfin publish no SMS channel. Ask each vendor whether texts stop automatically when Intacct shows the invoice paid.
Yes. In the US the Telephone Consumer Protection Act covers automated texts to mobile numbers, and an AP clerk's cell phone is still a cell phone. Capture consent to receive account texts, keep the record, send during daytime hours in the customer's time zone, and stop the moment they reply STOP. Carriers also filter business texts that are not registered under 10DLC. This is general information, not legal advice.
It depends on the vendor's pricing model. Chaser and Kolleno sell texts as credits or allowances on top of a plan, Upflow charges SMS as a usage fee, and several vendors quote only. AccountsReceivable.ai publishes flat plans from $299 to $1,899 a month with SMS on every plan and no per-message charge. Starter covers QuickBooks and Xero, so an Intacct team is on Growth ($799) or Scale ($1,899), which also add live AI phone calls.
Yes, as the second step rather than the first. A text to the AP contact the day after an invoice goes late, with the invoice number and a payment link, is usually read within minutes, while a third email sits unopened. Keep the order: email before due, text when late, firmer text around 15 days, then a call. Customers who want email only can stay on email.
Yes. The agent checks Intacct before every send, and if a payment has been applied to the invoice the pending text is cancelled and the sequence closes. If the money arrives first as an ACH or a check, the agent applies it to the invoices it covers, posts the payment back to Intacct and closes the sequence in the same step.
The outcome is. A promise to pay, a dispute or a resend request is logged against the invoice and customer, the follow-up is scheduled, and the account status is written back to Intacct so your team sees it on the customer. The full text thread stays in the agent's invoice timeline next to the emails and call notes.

Explore more

More ways finance teams collect with AccountsReceivable.ai

Stop chasing invoices. Put your receivables on autopilot.

Connect your accounting system and the agent chases every invoice, applies the cash and cuts your DSO. Flat monthly fee, and we never take a cut of what we collect.

Works with QuickBooks, Xero and NetSuite · bank-grade security · no percentage of collections