AccountsReceivable.ai

By system & fit

Xero invoice reminders by SMS and email: automated Xero payment reminders and overdue invoice reminders that stop when Xero shows paid

Xero invoice reminders are email only and capped at five. You switch them on in invoice settings, pick how many days before or after the due date each one goes out, edit the wording, and Xero sends them on one schedule for the whole organization. An invoice gets reminders once it has been sent, the contact has an email address, and the balance is over your minimum amount. You can turn reminders off for a contact or for a single invoice. That is the whole feature, and for a business with twenty customers who mostly pay on time it is enough.

It stops being enough at a few hundred open invoices. Every customer gets the same schedule, whether they are a reliable account that forgot or a slow payer who is 45 days out. Reminders land in an accounts payable inbox next to forty other vendors. There is no text message, no phone call, and nothing reads the reply, so a customer who writes back "paying Friday" or "we never received this" waits for someone in your office to notice. After the fifth email, Xero does nothing at all.

AccountsReceivable.ai picks up where the fifth email ends. It syncs open invoices, contacts and payments from Xero two ways, then runs an escalating sequence on each overdue invoice: an email before the due date, a text the day after it goes late, a firmer text around day 15, then a live AI phone call on anything that keeps aging. It checks Xero before every send, rolls several late invoices for the same customer into one message with one payment link, logs every reply as a promise to pay, a resend or a dispute, and writes applied payments back to Xero. You can drop an aged receivables export from Xero into the tool on this page and see the reminder plan for your real ledger before you connect anything. Plans start at $299 a month, flat, with SMS included and no percentage of what you collect.

Works inside QuickBooks, Xero & NetSuite Flat monthly fee · no cut of collections

Connect · chase · apply cash · DSO down

Collections Desk

Your books

Collected / wk

Outstanding

AR aging

Current · 30 · 60 · 60+ · paid

Open invoices

Agent worklog

Live

Put this AR on autopilot to watch the agent chase, collect and reconcile.

Dunning sequence

1 Email
2 SMS
3 Call
4 Promise
Paid

Live, interactive · no card, no connection needed

DSO → collected invoices cleared
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Flat monthly fee · we never take a cut of what we collect · works inside your accounting system

QUICKBOOKS XERO NETSUITE

Flat fee no cut of collections

Bank-grade security

Why it works

What your team gets with Xero invoice reminders

A sequence per customer, not one schedule for everyone

Xero runs one reminder schedule for the whole organization. The agent lets a reliable account get a single courtesy note while a chronic late payer gets the full sequence: email, text, firmer text, call. You set the steps and the thresholds once; the agent picks the right track from each customer's payment history and invoice size.

Texts that check Xero before they send

A reminder is only useful if the invoice is still open. The agent reads Xero right before every email, text and call, so a customer who paid by ACH this morning does not get a text this afternoon. Three late invoices for the same customer go out as one text with one payment link, and anything you mark disputed is held back until it is resolved.

Replies read, payments written back

Xero cannot read what a customer writes back to a reminder. The agent can. "Paying Friday" becomes a promise to pay with its own follow-up date. "Never got it" triggers a resend with the PDF attached. A short pay routes to the account owner with the invoice open. When the money lands, the agent applies it across the invoices it covers and records it in Xero.

What it handles

Chased, collected and reconciled on autopilot

The agent syncs your invoices, chases each one across email, SMS and phone, applies incoming payments to the right invoice, reconciles your ledger, and predicts when every customer will pay.

  • Two-way sync with Xero invoices, contacts and payments, or start from an aged receivables export
  • Escalating sequence: email, then SMS, then a firmer SMS, then a live AI phone call
  • Every reminder checked against Xero first and cancelled if the invoice is paid
  • STOP honored instantly, daytime sending in the customer's time zone, opt-outs recorded
  • Replies logged as promises to pay, resends or disputes, each with a next step
  • Flat monthly plans from $299, SMS included, no percentage of collections
ON EVERY INVOICE In order
  1. 01 Sync Reads the open invoice, its terms and the billing contact from your ledger.
  2. 02 Chase Escalates from email to SMS to a live AI call as the invoice ages.
  3. 03 Track Logs replies, disputes and promise-to-pay dates against the invoice.
  4. 04 Apply Matches the incoming payment, reconciles the ledger and closes the invoice.
Nothing sent without your approved tone

How it compares

Xero invoice reminders vs a reminder app vs an AR agent

Three ways a Xero business chases a late invoice. Only one of them texts, calls and reads the reply.

Capability Xero invoice reminders (native) SMS reminder app AccountsReceivable.ai
Number of reminders Up to five, then it stops Usually unlimited steps As many steps as the invoice needs
Channels Email only Email and SMS Email, SMS and live AI phone calls
Schedule One schedule for the whole organization Often per customer group Per customer, by payment history and invoice size
Checks the invoice is still open before sending Yes, amount owing Depends on the sync Every send
Reads and acts on the reply No Rarely Promise to pay, resend or dispute, each with a next step
Consolidates several late invoices into one message No Sometimes Yes, one message and one payment link
Applies payments back to Xero n/a No Yes, across the invoices a payment covers
Price Included in every Xero plan From about 69 dollars a month, often plus per-text fees From $299 a month, flat, SMS included

Swipe the table sideways to see every column

Why AccountsReceivable.ai

One agent that runs the whole receivables job

Not a reminder tool, not a six-figure suite, and not an agency that takes a cut. Chase, collect, apply cash and forecast in one place, on top of the accounting system you already use.

Chases every invoice

The full dunning sequence runs on autopilot across email, SMS and live AI phone calls, polite and on-brand, so no overdue invoice slips through.

Applies the cash

Incoming wires and ACH batches are matched to the right invoices automatically, so your ledger reconciles and you never chase an invoice that already paid.

Cuts your DSO

A predicted pay date for every open invoice and steady follow-up bring DSO down week over week, so more cash lands when you need it.

Good questions

Questions about Xero invoice reminders

Yes, by email. Once you turn on invoice reminders, Xero checks every day and emails customers a set number of days before or after an invoice's due date. You can have up to five reminders, three are set up by default, and each one has editable wording. The same schedule applies to every customer. Xero does not send reminders by text, place calls or follow up after the last email.
Five. Xero gives you three default reminders when you switch the feature on, and you can edit them, delete them or add more up to a maximum of five per organization. Each reminder is fixed at a number of days before or after the due date. Customers who ignore all five get nothing further from Xero, so anything that keeps aging needs a person or another tool.
No. Xero's invoice reminders are email only, and there is no setting to add a text message step. You can share an invoice link by text by hand, one invoice at a time, but nothing sends automated SMS reminders from Xero data on its own. Automated texts about Xero invoices come from a connected accounts receivable app that reads your Xero ledger and owns the messaging.
Usually one of four reasons. The invoice was approved but never marked as sent. The contact has no email address on file. The amount owing is below the minimum amount set in your reminder settings. Or reminders are switched off for that contact or that invoice. Check those four first. Xero sends reminders once a day, so a change you make today goes out on the next daily run.
Not in Xero itself. There is one organization-wide schedule, and the only per-customer control is turning reminders off for a contact or an invoice. If you want a key account to get one polite note while a chronic late payer gets a text and a call, you need an accounts receivable tool that runs sequences per customer or per segment on top of your Xero data.
Nothing. After the final scheduled email, Xero stops. It does not create a task, escalate to a manager, change channel or flag the customer. The invoice sits in your aged receivables until someone notices it. This is the gap most growing Xero businesses hit first: the reminders work for customers who forgot, and do nothing for the ones who are choosing not to pay.
Connect an accounts receivable app that syncs with Xero and includes SMS, then add a text step after the first email reminder. The app reads open invoices from Xero, sends the text from a registered US business number, and cancels it if the invoice gets paid. You can keep your Xero email reminders on for the early courtesy notes or hand the whole sequence to the app.
Several accounts receivable apps in the Xero App Store do. Paidnice sends email and SMS reminders with plans from 69 dollars a month plus about 10 cents per US text. Chaser texts and prices by company revenue from 259 dollars a month. General SMS gateways can fire template texts from Xero events. AccountsReceivable.ai starts at 299 dollars a month with email and SMS included, and adds live AI calls on the 799 dollar Growth plan.
Yes. In the US the Telephone Consumer Protection Act covers automated texts to mobile numbers, and a business contact's cell phone is still a cell phone. Get consent to account texts, keep a record of it, send only in daytime hours in the customer's time zone, and stop the moment someone replies STOP. Carriers also filter unregistered business texting, so send from a 10DLC-registered number.
Not when the text is the second step and it is useful. An email before the due date, a text to the accounts payable contact the day after it goes late with the invoice number and a payment link, and a firmer text at 15 days reads as a service, not pressure. What annoys people is a text about an invoice they already paid, which is why every send should check Xero first.
Xero's own email reminders are included in every Xero plan. Adding SMS and follow-up means an app: Paidnice lists 69 dollars a month for 150 invoices plus per-text charges, and its Pro tiers run 99 to 799 dollars a month by invoice volume. Chaser starts at 259 dollars a month. AccountsReceivable.ai starts at $299 a month, flat, with email and SMS included; live AI calls start on Growth at $799.
Yes, in both cases, as long as the payment is recorded in Xero. Xero only reminds on invoices with an amount owing. The agent goes one step further: it checks Xero right before every send, and if a payment reaches you first by ACH or check it applies the payment to the invoices it covers, so no reminder goes out on money you already have.

Explore more

More ways finance teams collect with AccountsReceivable.ai

Stop chasing invoices. Put your receivables on autopilot.

Connect your accounting system and the agent chases every invoice, applies the cash and cuts your DSO. Flat monthly fee, and we never take a cut of what we collect.

Works with QuickBooks, Xero and NetSuite · bank-grade security · no percentage of collections